Healthcare Outreach Specialist
A company is looking for a Healthcare Customer Service - Sr. Outreach Specialist. Key Responsibilities Conduct outbound and inbound calls to promote company services, focusing on eligibility screening for government assistance programs Interview patients to gather personal and sensitive information for eligibility determination Compile and evaluate personal and financial data while ensuring compliance with information security policies Required Qualifications 2 years of experience in a customer service or call center environment Associate's Degree preferred Experience working remotely with a private, quiet workspace Strong data entry skills Ability to manage difficult interactions and demonstrate compassion
A company is looking for a Healthcare Customer Service - Sr. Outreach Specialist.
Key Responsibilities
Conduct outbound and inbound calls to promote company services, focusing on eligibility screening for government assistance programs
Interview patients to gather personal and sensitive information for eligibility determination
Compile and evaluate personal and financial data while ensuring compliance with information security policies
Required Qualifications
2 years of experience in a customer service or call center environment
Associate's Degree preferred
Experience working remotely with a private, quiet workspace
Strong data entry skills
Ability to manage difficult interactions and demonstrate compassion
