Help Desk Support Technician

A company is looking for a Help Desk Tier 1 Support Technician to provide technical support to end users. Key Responsibilities Assist in providing desktop and operational support to users and remote offices Install, configure, and maintain desktops, laptops, and related hardware Diagnose and resolve technical issues, providing remote support as needed Required Qualifications High School diploma or equivalent with 0-2 years of experience Additional training or education in a relevant area may be beneficial Experience in customer support or call center support preferred Proficiency in Microsoft Office Suite Knowledge of monitoring logs and scheduled events is desirable

Mar 13, 2025 - 00:22

A company is looking for a Help Desk Tier 1 Support Technician to provide technical support to end users. Key Responsibilities Assist in providing desktop and operational support to users and remote offices Install, configure, and maintain desktops, laptops, and related hardware Diagnose and resolve technical issues, providing remote support as needed Required Qualifications High School diploma or equivalent with 0-2 years of experience Additional training or education in a relevant area may be beneficial Experience in customer support or call center support preferred Proficiency in Microsoft Office Suite Knowledge of monitoring logs and scheduled events is desirable