HR Support Advisor

A company is looking for an HR Support Advisor. Key Responsibilities Provide first-level support for Team Members regarding Payroll, Benefits, Leave of Absence, and HR Operations inquiries Diagnose and resolve Tier 1 issues, escalating complex cases to Tier 2 departments as necessary Manage ticketing system to document and track inquiries, ensuring timely follow-up and resolution Required Qualifications High school diploma or equivalent required; associate or bachelor's degree in human resources or related field preferred Previous experience in a customer service or HR support role, ideally in a corporate environment Experience with HR systems, such as Workday, and ticketing systems is a plus Ability to handle confidential information with discretion and professionalism Proficient in Microsoft Office Suite

Mar 3, 2025 - 23:00

A company is looking for an HR Support Advisor. Key Responsibilities Provide first-level support for Team Members regarding Payroll, Benefits, Leave of Absence, and HR Operations inquiries Diagnose and resolve Tier 1 issues, escalating complex cases to Tier 2 departments as necessary Manage ticketing system to document and track inquiries, ensuring timely follow-up and resolution Required Qualifications High school diploma or equivalent required; associate or bachelor's degree in human resources or related field preferred Previous experience in a customer service or HR support role, ideally in a corporate environment Experience with HR systems, such as Workday, and ticketing systems is a plus Ability to handle confidential information with discretion and professionalism Proficient in Microsoft Office Suite