Implementation Director

A company is looking for a Director of Implementation - Specialists. Key Responsibilities Hire, mentor, and grow high-performing teams to deliver quality implementation services Build and execute quarterly plans aligned with business objectives and manage key performance metrics Collaborate with senior leaders and teams to ensure seamless transitions and successful project outcomes Required Qualifications 10+ years of experience leading an Implementation or Customer Success team in a fast-paced environment Deep understanding of systems and operations with B2B or B2C products Experience in hiring and managing a distributed team Proven track record in scaling teams and maintaining key performance metrics Data-driven approach to developing and optimizing performance metrics

Feb 24, 2025 - 13:32

A company is looking for a Director of Implementation - Specialists. Key Responsibilities Hire, mentor, and grow high-performing teams to deliver quality implementation services Build and execute quarterly plans aligned with business objectives and manage key performance metrics Collaborate with senior leaders and teams to ensure seamless transitions and successful project outcomes Required Qualifications 10+ years of experience leading an Implementation or Customer Success team in a fast-paced environment Deep understanding of systems and operations with B2B or B2C products Experience in hiring and managing a distributed team Proven track record in scaling teams and maintaining key performance metrics Data-driven approach to developing and optimizing performance metrics