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Implementation Manager
A company is looking for an Implementation Manager, Enterprise to guide clients through software onboarding in a fast-paced environment. Key Responsibilities Guide customers through software implementation with a focus on 1-1 training Monitor implementation progress, manage project risks, and address customer escalations Maintain detailed project documentation and ensure seamless communication between customers and internal teams Required Qualifications 1+ year of experience in software implementation or customer support Skilled in project management, planning, and scheduling complex projects Experience in software implementation and technical aptitude for learning new technologies Proficiency in relevant applications such as Aspire/FieldRoutes, Salesforce, or Jira Experience in the trades industry, such as landscape, janitorial, or pest control
A company is looking for an Implementation Manager, Enterprise to guide clients through software onboarding in a fast-paced environment.
Key Responsibilities
Guide customers through software implementation with a focus on 1-1 training
Monitor implementation progress, manage project risks, and address customer escalations
Maintain detailed project documentation and ensure seamless communication between customers and internal teams
Required Qualifications
1+ year of experience in software implementation or customer support
Skilled in project management, planning, and scheduling complex projects
Experience in software implementation and technical aptitude for learning new technologies
Proficiency in relevant applications such as Aspire/FieldRoutes, Salesforce, or Jira
Experience in the trades industry, such as landscape, janitorial, or pest control