Implementation Manager
A company is looking for an Implementation Manager to oversee client onboarding and implementation processes.
Key Responsibilities
Own client implementations, supporting approximately 20 clients through a 6-8 week onboarding process
Complete implementation and setup steps, including data translations and migrations
Ensure proper training for all stakeholders on the platform and build relationships for a successful client journey
Qualifications
4+ years of experience in a SaaS customer success or implementation role
Experience with complex SaaS products used by multiple personas
Project management skills with a history of managing complex projects
Experience training stakeholders on a SaaS product
Able to thrive in a collaborative, fast-paced environment
A company is looking for an Implementation Manager to oversee client onboarding and implementation processes.
Key Responsibilities
Own client implementations, supporting approximately 20 clients through a 6-8 week onboarding process
Complete implementation and setup steps, including data translations and migrations
Ensure proper training for all stakeholders on the platform and build relationships for a successful client journey
Qualifications
4+ years of experience in a SaaS customer success or implementation role
Experience with complex SaaS products used by multiple personas
Project management skills with a history of managing complex projects
Experience training stakeholders on a SaaS product
Able to thrive in a collaborative, fast-paced environment