Inbound Call Center Associate

A company is looking for a Customer Care Associate, Remote within DFW. Key Responsibilities Deliver exceptional support for customer inquiries via phone, email, and chat Guide customers through product selection, purchases, order status, and returns Address and resolve fulfillment issues while documenting cases accurately Required Qualifications At least 1 year of experience in an inbound call center role, preferably in eCommerce Minimum high school diploma Ability to type at least 40 words per minute Self-motivated with effective time management skills Performance-driven with a focus on meeting or exceeding targets

Mar 19, 2025 - 00:57
 0
Inbound Call Center Associate
A company is looking for a Customer Care Associate, Remote within DFW. Key Responsibilities Deliver exceptional support for customer inquiries via phone, email, and chat Guide customers through product selection, purchases, order status, and returns Address and resolve fulfillment issues while documenting cases accurately Required Qualifications At least 1 year of experience in an inbound call center role, preferably in eCommerce Minimum high school diploma Ability to type at least 40 words per minute Self-motivated with effective time management skills Performance-driven with a focus on meeting or exceeding targets