Incident Response Manager

A company is looking for an Incident Response Engagement Manager. Key Responsibilities Scope and manage incident response engagements, ensuring high-quality deliverables and client satisfaction Generate and revise necessary documentation such as Statements of Work and Service Agreements Coordinate with internal teams to assign resources and provide regular updates to clients throughout the engagement lifecycle Required Qualifications 6 months to 2 years of project management, technical customer service, or related experience General knowledge of the Cyber Incident Response Lifecycle Experience in a client-facing role, demonstrating high-level customer service in time-sensitive situations Familiarity with various operating systems and common digital artifacts Understanding of cyber-attack types and trends

May 8, 2025 - 17:23
 0
Incident Response Manager
A company is looking for an Incident Response Engagement Manager. Key Responsibilities Scope and manage incident response engagements, ensuring high-quality deliverables and client satisfaction Generate and revise necessary documentation such as Statements of Work and Service Agreements Coordinate with internal teams to assign resources and provide regular updates to clients throughout the engagement lifecycle Required Qualifications 6 months to 2 years of project management, technical customer service, or related experience General knowledge of the Cyber Incident Response Lifecycle Experience in a client-facing role, demonstrating high-level customer service in time-sensitive situations Familiarity with various operating systems and common digital artifacts Understanding of cyber-attack types and trends