Incident Response Manager
A company is looking for an Incident Response Engagement Manager.
Key Responsibilities
Scope and manage incident response engagements, ensuring high-quality deliverables and client satisfaction
Generate and revise necessary documentation such as Statements of Work and Service Agreements
Coordinate with internal teams to assign resources and provide regular updates to clients throughout the engagement lifecycle
Required Qualifications
6 months to 2 years of project management, technical customer service, or related experience
General knowledge of the Cyber Incident Response Lifecycle
Experience in a client-facing role, demonstrating high-level customer service in time-sensitive situations
Familiarity with various operating systems and common digital artifacts
Understanding of cyber-attack types and trends
A company is looking for an Incident Response Engagement Manager.
Key Responsibilities
Scope and manage incident response engagements, ensuring high-quality deliverables and client satisfaction
Generate and revise necessary documentation such as Statements of Work and Service Agreements
Coordinate with internal teams to assign resources and provide regular updates to clients throughout the engagement lifecycle
Required Qualifications
6 months to 2 years of project management, technical customer service, or related experience
General knowledge of the Cyber Incident Response Lifecycle
Experience in a client-facing role, demonstrating high-level customer service in time-sensitive situations
Familiarity with various operating systems and common digital artifacts
Understanding of cyber-attack types and trends