Instrument Sales Support Representative

A company is looking for an Instrument Sales Support Representative. Key Responsibilities Prepare and process correspondence, quotes, and bids for the sales team, ensuring compliance with business unit policies Respond to customer inquiries regarding instruments, contracts, and orders, providing timely follow-up as needed Process purchase orders and resolve collections issues by coordinating with sales representatives and customers Required Qualifications Bachelor's degree with 0-2 years of customer service experience, or an Associate degree with 2 years of customer service experience Proficiency in Microsoft Office, MS Outlook, SAP, and Salesforce Prior knowledge of the life sciences industry is preferred Advanced customer service skills with three or more years of call center experience preferred Geographical knowledge of the service area is beneficial

Jun 17, 2025 - 20:50

A company is looking for an Instrument Sales Support Representative. Key Responsibilities Prepare and process correspondence, quotes, and bids for the sales team, ensuring compliance with business unit policies Respond to customer inquiries regarding instruments, contracts, and orders, providing timely follow-up as needed Process purchase orders and resolve collections issues by coordinating with sales representatives and customers Required Qualifications Bachelor's degree with 0-2 years of customer service experience, or an Associate degree with 2 years of customer service experience Proficiency in Microsoft Office, MS Outlook, SAP, and Salesforce Prior knowledge of the life sciences industry is preferred Advanced customer service skills with three or more years of call center experience preferred Geographical knowledge of the service area is beneficial