IT Service Delivery Manager

A company is looking for a Service Delivery Manager - IT Risk & Delivery. Key Responsibilities Maintain end-to-end accountability for customer satisfaction and overall delivery excellence Work with teams to deliver projects successfully throughout the service line or function Continuously improve the technical delivery model and manage client service KPIs Required Qualifications Bachelor's degree in Information Systems or equivalent experience 3+ years of experience in an IT leadership or Project Management role Experience supporting complex systems or leading production support teams Experience managing technology projects Leadership and supervisory experience across multiple IT disciplines

Feb 26, 2025 - 00:28
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IT Service Delivery Manager
A company is looking for a Service Delivery Manager - IT Risk & Delivery. Key Responsibilities Maintain end-to-end accountability for customer satisfaction and overall delivery excellence Work with teams to deliver projects successfully throughout the service line or function Continuously improve the technical delivery model and manage client service KPIs Required Qualifications Bachelor's degree in Information Systems or equivalent experience 3+ years of experience in an IT leadership or Project Management role Experience supporting complex systems or leading production support teams Experience managing technology projects Leadership and supervisory experience across multiple IT disciplines