IT Service Delivery Manager

A company is looking for an IT Service Delivery Manager. Key Responsibilities Oversee the delivery of IT services to ensure alignment with business objectives and service level agreements (SLAs) Bridge communication between technical teams and stakeholders to enhance service quality and customer satisfaction Implement IT service strategies and monitor service performance metrics for continuous improvement Required Qualifications A degree in Business, Technology, Computer Science, or equivalent work experience 8 - 10 years of end user experience within technology or healthcare In-depth knowledge of Cloud, LAN, WAN, Wi-Fi, and cellular technologies Project management skills for managing changes and coordinating assets Commitment to continual learning of integrated technologies

May 14, 2025 - 21:16
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IT Service Delivery Manager
A company is looking for an IT Service Delivery Manager. Key Responsibilities Oversee the delivery of IT services to ensure alignment with business objectives and service level agreements (SLAs) Bridge communication between technical teams and stakeholders to enhance service quality and customer satisfaction Implement IT service strategies and monitor service performance metrics for continuous improvement Required Qualifications A degree in Business, Technology, Computer Science, or equivalent work experience 8 - 10 years of end user experience within technology or healthcare In-depth knowledge of Cloud, LAN, WAN, Wi-Fi, and cellular technologies Project management skills for managing changes and coordinating assets Commitment to continual learning of integrated technologies