Lead Customer Service Representative
A company is looking for a Lead Customer Service Representative - National Remote. Key Responsibilities: Serve as a resource or Subject Matter Expert (SME) for team members Handle escalated calls and resolve complex customer issues Assist customers with inquiries regarding benefits, billing, and appointment scheduling Required Qualifications: High School Diploma / GED Must be 18 years of age or older 2+ years of customer service experience or office setting experience Familiarity with computers and ability to navigate complex systems Ability to work an eight-hour shift from Tuesday to Saturday
A company is looking for a Lead Customer Service Representative - National Remote.
Key Responsibilities:
Serve as a resource or Subject Matter Expert (SME) for team members
Handle escalated calls and resolve complex customer issues
Assist customers with inquiries regarding benefits, billing, and appointment scheduling
Required Qualifications:
High School Diploma / GED
Must be 18 years of age or older
2+ years of customer service experience or office setting experience
Familiarity with computers and ability to navigate complex systems
Ability to work an eight-hour shift from Tuesday to Saturday
