Licensed Grievance Coordinator

A company is looking for a Grievance Coordinator (Remote). Key Responsibilities Investigate and resolve patient complaints and grievances to ensure high standards of care Manage the Complaint & Grievance process using qualitative insights and quantitative data Provide guidance on best practices in clinical care, patient engagement, and documentation standards Required Qualifications Master's degree and an active unencumbered clinical license (LCSW, LMFT, LPC or equivalent) 5+ years of licensed clinical therapy experience with diverse populations Experience managing and resolving patient complaints in a behavioral health setting Experience reviewing clinical documentation with knowledge of ethical responsibilities and commercial payor standards

Mar 6, 2025 - 22:08

A company is looking for a Grievance Coordinator (Remote). Key Responsibilities Investigate and resolve patient complaints and grievances to ensure high standards of care Manage the Complaint & Grievance process using qualitative insights and quantitative data Provide guidance on best practices in clinical care, patient engagement, and documentation standards Required Qualifications Master's degree and an active unencumbered clinical license (LCSW, LMFT, LPC or equivalent) 5+ years of licensed clinical therapy experience with diverse populations Experience managing and resolving patient complaints in a behavioral health setting Experience reviewing clinical documentation with knowledge of ethical responsibilities and commercial payor standards