Licensed Seasonal Enrollment Supervisor
A company is looking for a Seasonal Consumer Enrollment Supervisor.
Key Responsibilities
Become a licensed health insurance agent in the respective state
Monitor and analyze individual and team performance metrics to identify coaching opportunities
Provide support and leadership to seasonal support staff and handle first level escalations
Required Qualifications
Residency in Ohio, Tennessee, Utah, or Virginia
2+ years of previous customer service management experience
5+ years of combined education, work, and/or volunteer experience
A dedicated, distraction-free workspace for remote work
Bonus: Previous experience in a call center environment
A company is looking for a Seasonal Consumer Enrollment Supervisor.
Key Responsibilities
Become a licensed health insurance agent in the respective state
Monitor and analyze individual and team performance metrics to identify coaching opportunities
Provide support and leadership to seasonal support staff and handle first level escalations
Required Qualifications
Residency in Ohio, Tennessee, Utah, or Virginia
2+ years of previous customer service management experience
5+ years of combined education, work, and/or volunteer experience
A dedicated, distraction-free workspace for remote work
Bonus: Previous experience in a call center environment