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Seasonal Bilingual Enrollment Supervisor
A company is looking for a Seasonal Bilingual Consumer Enrollment Supervisor. Key Responsibilities Become a licensed health insurance agent in your state Monitor and analyze individual and team performance metrics to identify coaching opportunities and workflow adjustments Provide support and leadership to seasonal support staff and handle first level escalations Required Qualifications Residency in Ohio, Tennessee, Utah, or Virginia Fluency in spoken and written Spanish 2+ years of previous customer service management experience 5+ years of combined education, work, and/or volunteer experience A dedicated workspace free of background noise and distractions
A company is looking for a Seasonal Bilingual Consumer Enrollment Supervisor.
Key Responsibilities
Become a licensed health insurance agent in your state
Monitor and analyze individual and team performance metrics to identify coaching opportunities and workflow adjustments
Provide support and leadership to seasonal support staff and handle first level escalations
Required Qualifications
Residency in Ohio, Tennessee, Utah, or Virginia
Fluency in spoken and written Spanish
2+ years of previous customer service management experience
5+ years of combined education, work, and/or volunteer experience
A dedicated workspace free of background noise and distractions
