![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
Medicaid Knowledge Member Services Representative
A company is looking for a Member Services Representative- REMOTE. Key Responsibilities Handle inbound calls from patients/members regarding health insurance inquiries Provide information on coverage, benefits, claims, and protocols Ensure compliance with HIPAA regulations while working remotely Required Qualifications Call center experience Customer service experience (phone or in-person) Healthcare experience from provider or insurer environments Knowledge of Medicaid coverage Bilingual in English and Spanish is a plus
A company is looking for a Member Services Representative- REMOTE.
Key Responsibilities
Handle inbound calls from patients/members regarding health insurance inquiries
Provide information on coverage, benefits, claims, and protocols
Ensure compliance with HIPAA regulations while working remotely
Required Qualifications
Call center experience
Customer service experience (phone or in-person)
Healthcare experience from provider or insurer environments
Knowledge of Medicaid coverage
Bilingual in English and Spanish is a plus