Medicare Care Connector
A company is looking for a Care Connector, Medicare.
Key Responsibilities
Provide program interventions and screen identified Members based on health management program guidelines
Assist Members in accessing care and community resources, and document interactions accurately
Process calls and correspondence while maintaining compliance with confidentiality standards
Required Qualifications
High School Diploma or GED required; Associate degree preferred
Minimum of 2 years of work experience in a healthcare environment
At least 1 year of telephonic customer service experience, preferably in healthcare
Medical terminology experience preferred
Training or certification as a medical assistant, home health aide, or similar healthcare paraprofessional preferred
A company is looking for a Care Connector, Medicare.
Key Responsibilities
Provide program interventions and screen identified Members based on health management program guidelines
Assist Members in accessing care and community resources, and document interactions accurately
Process calls and correspondence while maintaining compliance with confidentiality standards
Required Qualifications
High School Diploma or GED required; Associate degree preferred
Minimum of 2 years of work experience in a healthcare environment
At least 1 year of telephonic customer service experience, preferably in healthcare
Medical terminology experience preferred
Training or certification as a medical assistant, home health aide, or similar healthcare paraprofessional preferred