Member Support Representative

A company is looking for a Member Support Representative to provide exceptional care to members through various support channels. Key Responsibilities Manage a high volume of inbound member calls professionally and empathetically Respond to member inquiries and ensure timely resolution while maintaining quality experiences across channels Document all member interactions and collaborate with team members to meet service level agreements Required Qualifications High school degree or equivalent required Experience in hospitality, member services, or customer support preferred Ability to navigate various applications and software, including Microsoft Office and CRM systems Strong time management and organizational skills Ability to work independently and collaboratively in a remote environment

Mar 18, 2025 - 20:30

A company is looking for a Member Support Representative to provide exceptional care to members through various support channels. Key Responsibilities Manage a high volume of inbound member calls professionally and empathetically Respond to member inquiries and ensure timely resolution while maintaining quality experiences across channels Document all member interactions and collaborate with team members to meet service level agreements Required Qualifications High school degree or equivalent required Experience in hospitality, member services, or customer support preferred Ability to navigate various applications and software, including Microsoft Office and CRM systems Strong time management and organizational skills Ability to work independently and collaboratively in a remote environment