Michigan Licensed Call Center Rep

A company is looking for a Call Center Representative to assist customers in a remote environment. Key Responsibilities Support customer inquiries and insurance policy needs by answering questions and offering additional products Share expertise on products and services to ensure appropriate insurance coverage through benefits selling Care for customers recently in accidents by setting up new claim reports and demonstrating empathy Required Qualifications A minimum of two years relevant work experience or two years post-secondary education For sales roles, a Property & Casualty license is required, with opportunities to gain it during training Ability to multitask and navigate through multiple computer systems Customer service experience is essential Must have a designated workspace free from distractions and high-speed internet

Mar 7, 2025 - 05:17

A company is looking for a Call Center Representative to assist customers in a remote environment. Key Responsibilities Support customer inquiries and insurance policy needs by answering questions and offering additional products Share expertise on products and services to ensure appropriate insurance coverage through benefits selling Care for customers recently in accidents by setting up new claim reports and demonstrating empathy Required Qualifications A minimum of two years relevant work experience or two years post-secondary education For sales roles, a Property & Casualty license is required, with opportunities to gain it during training Ability to multitask and navigate through multiple computer systems Customer service experience is essential Must have a designated workspace free from distractions and high-speed internet