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Mortgage Customer Support
A company is looking for a Mortgage Customer Support representative. Key Responsibilities Answer incoming calls and make outbound follow-up calls regarding mortgage loans Document call details accurately and resolve customer service-related issues Build and maintain effective relationships with customers Required Qualifications Experience in mortgage industry customer support Contact center experience High school diploma or equivalent Basic understanding of the mortgage industry preferred Ability to navigate multiple information screens
A company is looking for a Mortgage Customer Support representative.
Key Responsibilities
Answer incoming calls and make outbound follow-up calls regarding mortgage loans
Document call details accurately and resolve customer service-related issues
Build and maintain effective relationships with customers
Required Qualifications
Experience in mortgage industry customer support
Contact center experience
High school diploma or equivalent
Basic understanding of the mortgage industry preferred
Ability to navigate multiple information screens