National Director of Customer Success

A company is looking for a National Director of Customer Success - US Education. Key Responsibilities Lead and develop relationships to achieve customer success goals with key stakeholders Coach and manage a team to drive customer adoption and usage of products aligned with success plans Oversee program planning and delivery to ensure ongoing customer success and satisfaction Required Qualifications Bachelor's or Master's Degree in Business, Sociology, Psychology, Computer Science, or related field 6+ years (Bachelor's) or 4+ years (Master's) of experience in customer success or related fields 12+ years (Bachelor's) or 10+ years (Master's) of experience preferred 5+ years of relevant work experience within the customer industry 3+ years of people management experience

Mar 18, 2025 - 22:52
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National Director of Customer Success
A company is looking for a National Director of Customer Success - US Education. Key Responsibilities Lead and develop relationships to achieve customer success goals with key stakeholders Coach and manage a team to drive customer adoption and usage of products aligned with success plans Oversee program planning and delivery to ensure ongoing customer success and satisfaction Required Qualifications Bachelor's or Master's Degree in Business, Sociology, Psychology, Computer Science, or related field 6+ years (Bachelor's) or 4+ years (Master's) of experience in customer success or related fields 12+ years (Bachelor's) or 10+ years (Master's) of experience preferred 5+ years of relevant work experience within the customer industry 3+ years of people management experience