Nevada Customer Service Representative
A company is looking for a Customer Service Representative in Nevada.
Key Responsibilities
Provide quality customer service by educating members about benefits and plan options
Respond to member inquiries regarding benefits, eligibility, and claims while ensuring timely follow-up and resolution
Document transactions and participate in departmental meetings and training sessions
Required Qualifications
1-2 years of call center or related customer service experience required
1-2 years of experience with Medicare benefits preferred
Experience in the healthcare, insurance, or pharmacy industry is highly desirable
Data entry and general computer skills required
Ability to handle a high call volume while maintaining a calm demeanor
A company is looking for a Customer Service Representative in Nevada.
Key Responsibilities
Provide quality customer service by educating members about benefits and plan options
Respond to member inquiries regarding benefits, eligibility, and claims while ensuring timely follow-up and resolution
Document transactions and participate in departmental meetings and training sessions
Required Qualifications
1-2 years of call center or related customer service experience required
1-2 years of experience with Medicare benefits preferred
Experience in the healthcare, insurance, or pharmacy industry is highly desirable
Data entry and general computer skills required
Ability to handle a high call volume while maintaining a calm demeanor