New Mexico Licensed Call Center Rep

A company is looking for a Call Center Representative to support customer needs in a fast-paced environment. Key Responsibilities Assist customers with inquiries regarding insurance policies, coverage, and billing issues while promoting additional products Provide expertise on products and services to ensure customers have appropriate insurance coverage without cold calling Support customers involved in accidents by setting up new claim reports and offering additional products with empathy Required Qualifications A minimum of two years relevant work experience or two years post-secondary education For sales roles, a Property & Casualty license is required; candidates can obtain this during training Ability to multitask and navigate multiple computer systems Experience in customer service is preferred Must have a designated workspace and high-speed internet for remote work

Mar 14, 2025 - 09:54

A company is looking for a Call Center Representative to support customer needs in a fast-paced environment. Key Responsibilities Assist customers with inquiries regarding insurance policies, coverage, and billing issues while promoting additional products Provide expertise on products and services to ensure customers have appropriate insurance coverage without cold calling Support customers involved in accidents by setting up new claim reports and offering additional products with empathy Required Qualifications A minimum of two years relevant work experience or two years post-secondary education For sales roles, a Property & Casualty license is required; candidates can obtain this during training Ability to multitask and navigate multiple computer systems Experience in customer service is preferred Must have a designated workspace and high-speed internet for remote work