North Carolina Health Care Customer Service Representative

A company is looking for a Health Care Customer Service Representative to manage inbound and outbound calls related to insurance and payment inquiries in a remote setting. Key Responsibilities Handle inbound and outbound calls to resolve billing and payment issues Provide information to patients/account holders in a professional manner Follow client-specific protocols and laws while managing payment arrangements Required Qualifications, Training, and Education 1+ years of experience in a Call Center or Customer Service role Knowledge of medical terminology, patient billing, and healthcare insurance preferred Ability to work in a fast-paced, deadline-oriented environment Demonstrated flexibility in scheduling and assignments Bilingual candidates are encouraged to apply for additional support

Feb 9, 2025 - 22:32

A company is looking for a Health Care Customer Service Representative to manage inbound and outbound calls related to insurance and payment inquiries in a remote setting. Key Responsibilities Handle inbound and outbound calls to resolve billing and payment issues Provide information to patients/account holders in a professional manner Follow client-specific protocols and laws while managing payment arrangements Required Qualifications, Training, and Education 1+ years of experience in a Call Center or Customer Service role Knowledge of medical terminology, patient billing, and healthcare insurance preferred Ability to work in a fast-paced, deadline-oriented environment Demonstrated flexibility in scheduling and assignments Bilingual candidates are encouraged to apply for additional support