Operations Coach - Debit Fraud

A company is looking for a Senior Associate, Operations Coach for the Debit and ATM Fraud Strategy team. Key Responsibilities Manage a team of investigators, providing coaching and overseeing performance metrics Act as the primary point of contact for flash fraud events, coordinating communication and mitigation actions Recommend and implement process improvements to enhance team efficiency and performance Required Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of experience in Fraud At least 1 year of coaching, mentoring, or people leadership experience At least 3 years of experience in the financial industry At least 2 years of experience using Google Suite or Microsoft Office

Jun 18, 2025 - 18:30

A company is looking for a Senior Associate, Operations Coach for the Debit and ATM Fraud Strategy team. Key Responsibilities Manage a team of investigators, providing coaching and overseeing performance metrics Act as the primary point of contact for flash fraud events, coordinating communication and mitigation actions Recommend and implement process improvements to enhance team efficiency and performance Required Qualifications High School Diploma, GED, or Equivalent Certification At least 1 year of experience in Fraud At least 1 year of coaching, mentoring, or people leadership experience At least 3 years of experience in the financial industry At least 2 years of experience using Google Suite or Microsoft Office