Operations Support Associate
A company is looking for an Operations Support Associate to assist automotive dealership personnel with proprietary reporting software. Key Responsibilities Develop a strong understanding of software products to support customer needs effectively Complete tasks from customers via phone, email, and SugarCRM within specified timeframes Document and resolve issues, ensuring timely completion of requests and maintaining effective task notes Required Qualifications 1-2 years of experience in a dealership service department or automotive industry preferred Strong working knowledge of Microsoft Windows and Office applications Ability to manage multiple tasks in a fast-paced environment with minimal supervision Analytical skills with knowledge of measurement processes Ability to adapt to individual customer needs and handle calls efficiently
A company is looking for an Operations Support Associate to assist automotive dealership personnel with proprietary reporting software.
Key Responsibilities
Develop a strong understanding of software products to support customer needs effectively
Complete tasks from customers via phone, email, and SugarCRM within specified timeframes
Document and resolve issues, ensuring timely completion of requests and maintaining effective task notes
Required Qualifications
1-2 years of experience in a dealership service department or automotive industry preferred
Strong working knowledge of Microsoft Windows and Office applications
Ability to manage multiple tasks in a fast-paced environment with minimal supervision
Analytical skills with knowledge of measurement processes
Ability to adapt to individual customer needs and handle calls efficiently
