Operations Support Associate
A company is looking for an Operations Support Associate (Weekend Daytime).
Key Responsibilities
Provide day-to-day support for clients and clinicians via calls, emails, and chat
Triage and resolve issues related to imaging services and monitor operational targets
Facilitate communication between providers and maintain documentation of client issues
Required Qualifications
Associate's degree with 1+ years in a radiology support role, or High School Diploma/GED with 3+ years in healthcare/radiology support
Preferred experience with Electronic Medical Records (EMR) systems
Understanding of medical and radiology terminology
Experience with ticketing systems or CRM, preferably Salesforce
Basic IT support and troubleshooting skills
A company is looking for an Operations Support Associate (Weekend Daytime).
Key Responsibilities
Provide day-to-day support for clients and clinicians via calls, emails, and chat
Triage and resolve issues related to imaging services and monitor operational targets
Facilitate communication between providers and maintain documentation of client issues
Required Qualifications
Associate's degree with 1+ years in a radiology support role, or High School Diploma/GED with 3+ years in healthcare/radiology support
Preferred experience with Electronic Medical Records (EMR) systems
Understanding of medical and radiology terminology
Experience with ticketing systems or CRM, preferably Salesforce
Basic IT support and troubleshooting skills