Operations Support Associate

A company is looking for an Operations Support Associate (Weekend Daytime). Key Responsibilities Provide day-to-day support for clients and clinicians via calls, emails, and chat Triage and resolve issues related to imaging services and monitor operational targets Facilitate communication between providers and maintain documentation of client issues Required Qualifications Associate's degree with 1+ years in a radiology support role, or High School Diploma/GED with 3+ years in healthcare/radiology support Preferred experience with Electronic Medical Records (EMR) systems Understanding of medical and radiology terminology Experience with ticketing systems or CRM, preferably Salesforce Basic IT support and troubleshooting skills

Apr 5, 2025 - 00:48
 0
Operations Support Associate
A company is looking for an Operations Support Associate (Weekend Daytime). Key Responsibilities Provide day-to-day support for clients and clinicians via calls, emails, and chat Triage and resolve issues related to imaging services and monitor operational targets Facilitate communication between providers and maintain documentation of client issues Required Qualifications Associate's degree with 1+ years in a radiology support role, or High School Diploma/GED with 3+ years in healthcare/radiology support Preferred experience with Electronic Medical Records (EMR) systems Understanding of medical and radiology terminology Experience with ticketing systems or CRM, preferably Salesforce Basic IT support and troubleshooting skills