Panel Community Manager
A company is looking for a Panel Community Manager (Market Research). Key Responsibilities Own and evolve the community strategy to enhance engagement and feedback quality Oversee daily community operations, including support ticket resolution and member communications Identify and implement scalable processes and automation tools for workflow optimization Required Qualifications 5+ years of experience in Panel Management or Customer Support at a market research or software company Experience with customer support tech platforms such as Freshdesk or Zendesk Proven ability to build marketing campaigns for community growth Experience in developing systems to track and report KPIs Analytical mindset with a focus on data-driven decision-making
A company is looking for a Panel Community Manager (Market Research).
Key Responsibilities
Own and evolve the community strategy to enhance engagement and feedback quality
Oversee daily community operations, including support ticket resolution and member communications
Identify and implement scalable processes and automation tools for workflow optimization
Required Qualifications
5+ years of experience in Panel Management or Customer Support at a market research or software company
Experience with customer support tech platforms such as Freshdesk or Zendesk
Proven ability to build marketing campaigns for community growth
Experience in developing systems to track and report KPIs
Analytical mindset with a focus on data-driven decision-making
