Customer Service Supervisor
A company is looking for a Supervisor, Customer Service, CSF (Remote).
Key Responsibilities
Supervises staff and monitors performance in daily operations
Provides coaching, counseling, and training to staff
Conducts quality reviews and ensures compliance with performance standards
Required Qualifications
High School diploma required
2-4 years of progressive customer service experience required
Lead or supervisory experience in a call center environment required
Health Care or Health Insurance experience preferred
Knowledge of Microsoft Office (Word/Excel/Outlook) required
A company is looking for a Supervisor, Customer Service, CSF (Remote).
Key Responsibilities
Supervises staff and monitors performance in daily operations
Provides coaching, counseling, and training to staff
Conducts quality reviews and ensures compliance with performance standards
Required Qualifications
High School diploma required
2-4 years of progressive customer service experience required
Lead or supervisory experience in a call center environment required
Health Care or Health Insurance experience preferred
Knowledge of Microsoft Office (Word/Excel/Outlook) required