Patient Customer Service Representative

A company is looking for a Patient Customer Service Representative. Key Responsibilities Handle inbound and outbound calls regarding patient accounts and medical supply needs Create and manage new member accounts while updating demographic and health information Verify insurance eligibility and process required documentation per payer guidelines Required Qualifications 2+ years of customer service experience in a fast-paced environment Experience with phone-based customer support Strong computer skills, including the ability to manage multiple systems Must have a working computer and high-speed internet Must maintain strict HIPAA compliance

Mar 9, 2025 - 03:21

A company is looking for a Patient Customer Service Representative. Key Responsibilities Handle inbound and outbound calls regarding patient accounts and medical supply needs Create and manage new member accounts while updating demographic and health information Verify insurance eligibility and process required documentation per payer guidelines Required Qualifications 2+ years of customer service experience in a fast-paced environment Experience with phone-based customer support Strong computer skills, including the ability to manage multiple systems Must have a working computer and high-speed internet Must maintain strict HIPAA compliance