![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How 6 Leading Brands Use Content To Win Audiences [E-Book]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/content-marketing-examples-600x330.png?#)
![How to Use GA4 to Track Social Media Traffic: 6 Questions, Answers and Insights [VIDEO]](https://www.orbitmedia.com/wp-content/uploads/2023/06/ab-testing.png)
Patient Retention Specialist
A company is looking for a Patient Retention Specialist, who will focus on retaining patients through effective communication and support. Key Responsibilities Answer inbound calls from existing patients and assist with inquiries and concerns Handle patient issues and escalate as necessary to ensure retention Make outbound calls to previous patients to encourage their return Required Qualifications Must be 18 years of age or older High school diploma or GED required 1-2 years of experience in customer service or collections activities Experience in a high-volume, phone-based environment Ability to maintain confidentiality and a positive attitude
A company is looking for a Patient Retention Specialist, who will focus on retaining patients through effective communication and support.
Key Responsibilities
Answer inbound calls from existing patients and assist with inquiries and concerns
Handle patient issues and escalate as necessary to ensure retention
Make outbound calls to previous patients to encourage their return
Required Qualifications
Must be 18 years of age or older
High school diploma or GED required
1-2 years of experience in customer service or collections activities
Experience in a high-volume, phone-based environment
Ability to maintain confidentiality and a positive attitude