Pennsylvania Licensed Call Center Rep
A company is looking for a Call Center Representative to assist customers with their inquiries and insurance needs.
Key Responsibilities
Support customer inquiries regarding coverage, rates, and billing issues while offering additional products
Share expertise on products and services to ensure appropriate insurance coverage for customers
Assist customers in setting up new claim reports and demonstrate empathy for those recently in accidents
Required Qualifications
A minimum of two years relevant work experience or two years post-secondary education
Property & Casualty license required for sales roles, with training available for those not already licensed
Ability to multitask and navigate through multiple computer systems
Customer service experience preferred
Must have a designated workspace free from noise and distractions
A company is looking for a Call Center Representative to assist customers with their inquiries and insurance needs.
Key Responsibilities
Support customer inquiries regarding coverage, rates, and billing issues while offering additional products
Share expertise on products and services to ensure appropriate insurance coverage for customers
Assist customers in setting up new claim reports and demonstrate empathy for those recently in accidents
Required Qualifications
A minimum of two years relevant work experience or two years post-secondary education
Property & Casualty license required for sales roles, with training available for those not already licensed
Ability to multitask and navigate through multiple computer systems
Customer service experience preferred
Must have a designated workspace free from noise and distractions