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Pharmacy Customer Service Representative
A company is looking for a Pharmacy Customer Service Representative to deliver exceptional customer service experiences in a fast-paced environment. Key Responsibilities Handle high volume incoming calls regarding pharmacy benefits with professionalism and empathy Provide customer service by analyzing caller needs and delivering timely, accurate responses Conduct research to ensure accurate responses to complex customer queries while maintaining confidentiality Required Qualifications One year of experience in medical insurance or a healthcare-related field One year of experience in a call center or customer service role High School Diploma or equivalent Proficient computer skills, including typing a minimum of 25 wpm and 10-key Proficient with Microsoft Office applications and ability to learn other relevant systems
A company is looking for a Pharmacy Customer Service Representative to deliver exceptional customer service experiences in a fast-paced environment.
Key Responsibilities
Handle high volume incoming calls regarding pharmacy benefits with professionalism and empathy
Provide customer service by analyzing caller needs and delivering timely, accurate responses
Conduct research to ensure accurate responses to complex customer queries while maintaining confidentiality
Required Qualifications
One year of experience in medical insurance or a healthcare-related field
One year of experience in a call center or customer service role
High School Diploma or equivalent
Proficient computer skills, including typing a minimum of 25 wpm and 10-key
Proficient with Microsoft Office applications and ability to learn other relevant systems