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Principal Process Manager
A company is looking for a Principal Associate, Process Management, Card Customer Channels. Key Responsibilities Ensure efficient collaboration processes between product and operations teams throughout the product development life cycle Influence feature designs by representing call center agents' needs and ensuring effective change management Identify and implement process improvements to drive issue resolution and mitigate risks Required Qualifications High School Diploma, GED, or equivalent certification At least 2 years of Project or Process Management experience At least 1 year of experience using Google Suite or Microsoft Office Bachelor's Degree or military experience is preferred Lean, Agile, Six Sigma, Business Process Management, or Project Management certification is a plus
A company is looking for a Principal Associate, Process Management, Card Customer Channels.
Key Responsibilities
Ensure efficient collaboration processes between product and operations teams throughout the product development life cycle
Influence feature designs by representing call center agents' needs and ensuring effective change management
Identify and implement process improvements to drive issue resolution and mitigate risks
Required Qualifications
High School Diploma, GED, or equivalent certification
At least 2 years of Project or Process Management experience
At least 1 year of experience using Google Suite or Microsoft Office
Bachelor's Degree or military experience is preferred
Lean, Agile, Six Sigma, Business Process Management, or Project Management certification is a plus