Principal Technical Support Engineer

A company is looking for a Principal Technical Support Engineer. Key Responsibilities Take ownership of customer issues, including troubleshooting and internal communication Assist with troubleshooting third-party API integrations and provide implementation best practices Mentor new Support Engineers and create knowledge base materials for operational efficiency Required Qualifications Master's degree in Computer Science, Engineering, or a related quantitative discipline with 2 years of experience, or a Bachelor's degree with 5 years of experience Experience with tokenization, REST and SOAP web services, and Oracle Database Proficiency in Linux and Windows environments Knowledge of debugging network issues and API management Familiarity with technologies such as Hibernate, Spring, and MySQL database

Apr 7, 2025 - 21:52

A company is looking for a Principal Technical Support Engineer. Key Responsibilities Take ownership of customer issues, including troubleshooting and internal communication Assist with troubleshooting third-party API integrations and provide implementation best practices Mentor new Support Engineers and create knowledge base materials for operational efficiency Required Qualifications Master's degree in Computer Science, Engineering, or a related quantitative discipline with 2 years of experience, or a Bachelor's degree with 5 years of experience Experience with tokenization, REST and SOAP web services, and Oracle Database Proficiency in Linux and Windows environments Knowledge of debugging network issues and API management Familiarity with technologies such as Hibernate, Spring, and MySQL database