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Program Management Supervisor
A company is looking for a Supervisor, Program Management. Key Responsibilities Manage daily activities and supervise staff according to program guidelines and procedures Develop program metrics, monitor adherence to SLAs, and implement operational improvements Conduct employee training, evaluate performance, and facilitate team meetings Required Qualifications Associate or Bachelor's degree in a relevant discipline or equivalent work experience 1-4 years of relevant experience Customer service experience required; call center experience preferred Strong computer skills, particularly in Microsoft Office Ability to lead and develop a successful team
A company is looking for a Supervisor, Program Management.
Key Responsibilities
Manage daily activities and supervise staff according to program guidelines and procedures
Develop program metrics, monitor adherence to SLAs, and implement operational improvements
Conduct employee training, evaluate performance, and facilitate team meetings
Required Qualifications
Associate or Bachelor's degree in a relevant discipline or equivalent work experience
1-4 years of relevant experience
Customer service experience required; call center experience preferred
Strong computer skills, particularly in Microsoft Office
Ability to lead and develop a successful team
