Regional Manager, Associate TAMs
A company is looking for a Manager, Associate Technical Account Management, West. Key Responsibilities Lead and develop a team of Associate TAMs to drive customer adoption and success Champion the voice of the customer and collaborate with cross-functional leaders to enhance regional customer success Own key performance indicators (KPIs) related to adoption, security risk reduction, and customer retention Required Qualifications 5+ years of leadership experience in cybersecurity, containers, or cloud computing markets Knowledge of cloud computing with hands-on experience in building and operating cloud infrastructure Proven track record of engaging with senior-level customers in Customer Success or related roles Experience managing customer escalations and balancing expectations with business requirements Thorough understanding of cloud platform features and best practices for securing cloud environments
A company is looking for a Manager, Associate Technical Account Management, West.
Key Responsibilities
Lead and develop a team of Associate TAMs to drive customer adoption and success
Champion the voice of the customer and collaborate with cross-functional leaders to enhance regional customer success
Own key performance indicators (KPIs) related to adoption, security risk reduction, and customer retention
Required Qualifications
5+ years of leadership experience in cybersecurity, containers, or cloud computing markets
Knowledge of cloud computing with hands-on experience in building and operating cloud infrastructure
Proven track record of engaging with senior-level customers in Customer Success or related roles
Experience managing customer escalations and balancing expectations with business requirements
Thorough understanding of cloud platform features and best practices for securing cloud environments
