Relocation Operations Supervisor
A company is looking for a Service Delivery Supervisor to provide operational support and guidance for relocation services. Key Responsibilities Hire, train, mentor, and manage the performance of the service delivery team Resolve customer escalations and day-to-day issues while ensuring service level requirements are met Maintain client relationships and data integrity, while supporting process improvements and operational excellence initiatives Required Qualifications High school diploma or equivalent required; Bachelor's degree in a related field preferred Three to seven years of experience in the relocation services industry preferred Prior supervisory or management experience preferred Certified Relocation Professional or Global Mobility Specialist preferred, or a plan to obtain certification Proficiency in Microsoft Office applications
A company is looking for a Service Delivery Supervisor to provide operational support and guidance for relocation services.
Key Responsibilities
Hire, train, mentor, and manage the performance of the service delivery team
Resolve customer escalations and day-to-day issues while ensuring service level requirements are met
Maintain client relationships and data integrity, while supporting process improvements and operational excellence initiatives
Required Qualifications
High school diploma or equivalent required; Bachelor's degree in a related field preferred
Three to seven years of experience in the relocation services industry preferred
Prior supervisory or management experience preferred
Certified Relocation Professional or Global Mobility Specialist preferred, or a plan to obtain certification
Proficiency in Microsoft Office applications
