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Remote Account Resolution Representative
A company is looking for a Remote Account Resolution Representative who will assist customers in fulfilling their financial obligations through calls and account management. Key Responsibilities Contact customers to assist in settling account balances and setting up payment arrangements Adhere to compliance guidelines and company policies during all communications Achieve assigned goals while maintaining accurate account statuses and updates Required Qualifications High school diploma or General Education Development (GED) Certificate required Previous collection experience preferred Basic computer skills required Customer service skills necessary Conflict resolution skills are a plus
A company is looking for a Remote Account Resolution Representative who will assist customers in fulfilling their financial obligations through calls and account management.
Key Responsibilities
Contact customers to assist in settling account balances and setting up payment arrangements
Adhere to compliance guidelines and company policies during all communications
Achieve assigned goals while maintaining accurate account statuses and updates
Required Qualifications
High school diploma or General Education Development (GED) Certificate required
Previous collection experience preferred
Basic computer skills required
Customer service skills necessary
Conflict resolution skills are a plus