Remote Benefit Customer Service Rep

A company is looking for a Benefit Customer Service Representative. Key Responsibilities Guide members through benefits enrollment and assist with updates to health and pension plans Deliver personalized support via phone, email, and webchat, prioritizing quality service Interpret plan documents and explain them in simple, easy-to-understand language Required Qualifications High school diploma or GED required Customer service or call center experience is a plus, but not required Ability to adapt service approach to various personalities and communication styles Tech-savvy with basic computer proficiency Bilingual candidates, especially fluent in Spanish or French, are encouraged to apply

Jun 24, 2025 - 14:30

A company is looking for a Benefit Customer Service Representative. Key Responsibilities Guide members through benefits enrollment and assist with updates to health and pension plans Deliver personalized support via phone, email, and webchat, prioritizing quality service Interpret plan documents and explain them in simple, easy-to-understand language Required Qualifications High school diploma or GED required Customer service or call center experience is a plus, but not required Ability to adapt service approach to various personalities and communication styles Tech-savvy with basic computer proficiency Bilingual candidates, especially fluent in Spanish or French, are encouraged to apply