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Remote Benefits Customer Service Representative
A company is looking for a Virtual/Remote Benefits Customer Service Representative. Key Responsibilities Provide compassionate service via phone, email, and chat to benefit plan participants Handle sensitive information in compliance with HIPAA and data privacy regulations Accurately document all interactions and resolve issues professionally Required Qualifications High school diploma or GED required Reliable high-speed internet and a dedicated, quiet workspace Flexible availability with no time-off allowed between August and December Previous customer service experience preferred Proficiency with Microsoft Office and a typing speed of at least 30 WPM
A company is looking for a Virtual/Remote Benefits Customer Service Representative.
Key Responsibilities
Provide compassionate service via phone, email, and chat to benefit plan participants
Handle sensitive information in compliance with HIPAA and data privacy regulations
Accurately document all interactions and resolve issues professionally
Required Qualifications
High school diploma or GED required
Reliable high-speed internet and a dedicated, quiet workspace
Flexible availability with no time-off allowed between August and December
Previous customer service experience preferred
Proficiency with Microsoft Office and a typing speed of at least 30 WPM
