Client Service Representative

A company is looking for a Customer Service Representative to manage client relationships and provide support. Key Responsibilities Serve as the primary point of contact for clients, addressing inquiries through various communication channels Troubleshoot issues, provide solutions, and escalate complex matters to management Build and maintain strong client relationships while collaborating with internal teams to enhance client experience Qualifications Proficiency in email etiquette Proficiency with Microsoft Office & Adobe Acrobat Basic knowledge of Microsoft Teams and Zoom Preferred knowledge of Front email system and ReporterBase, but not required Must be a team player with excellent phone etiquette

Mar 18, 2025 - 23:22

A company is looking for a Customer Service Representative to manage client relationships and provide support. Key Responsibilities Serve as the primary point of contact for clients, addressing inquiries through various communication channels Troubleshoot issues, provide solutions, and escalate complex matters to management Build and maintain strong client relationships while collaborating with internal teams to enhance client experience Qualifications Proficiency in email etiquette Proficiency with Microsoft Office & Adobe Acrobat Basic knowledge of Microsoft Teams and Zoom Preferred knowledge of Front email system and ReporterBase, but not required Must be a team player with excellent phone etiquette