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Remote Call Center Agent
A company is looking for a Call Center Member Service Agent Remote. Key Responsibilities Conduct outbound calls to educate members about healthcare benefits and cost-saving opportunities for imaging services Proactively schedule appointments for imaging services and ensure members utilize their benefits Provide accurate communication to answer member questions, resolve concerns, and document interactions using call center software Required Qualifications High School diploma or GED equivalent Minimum of 3 - 5 years of customer service experience At least 4 years of work-from-home call center experience Proficient with computer skills, including Microsoft Office applications Bilingual - Spanish speaking is a plus
A company is looking for a Call Center Member Service Agent Remote.
Key Responsibilities
Conduct outbound calls to educate members about healthcare benefits and cost-saving opportunities for imaging services
Proactively schedule appointments for imaging services and ensure members utilize their benefits
Provide accurate communication to answer member questions, resolve concerns, and document interactions using call center software
Required Qualifications
High School diploma or GED equivalent
Minimum of 3 - 5 years of customer service experience
At least 4 years of work-from-home call center experience
Proficient with computer skills, including Microsoft Office applications
Bilingual - Spanish speaking is a plus
