Remote CSR for HVAC/Plumbing

A company is looking for a ServiceTitan Experienced Remote CSR in the HVAC/Plumbing sector. Key Responsibilities Oversee day-to-day office operations, including managing service appointments and correspondence Coordinate and dispatch technicians for service calls, installations, and repairs Serve as the main point of contact for customer inquiries and ensure excellent customer service Required Qualifications Experience in dispatching within the plumbing, HVAC, or electrical services industry Proficiency in Google Suite, Slack, and dispatching software such as ServiceTitan Excellent time management skills with the ability to multitask and prioritize Familiarity with plumbing/HVAC/service terminology and processes High school diploma or equivalent and at least one year of relevant experience

Apr 15, 2025 - 00:03

A company is looking for a ServiceTitan Experienced Remote CSR in the HVAC/Plumbing sector. Key Responsibilities Oversee day-to-day office operations, including managing service appointments and correspondence Coordinate and dispatch technicians for service calls, installations, and repairs Serve as the main point of contact for customer inquiries and ensure excellent customer service Required Qualifications Experience in dispatching within the plumbing, HVAC, or electrical services industry Proficiency in Google Suite, Slack, and dispatching software such as ServiceTitan Excellent time management skills with the ability to multitask and prioritize Familiarity with plumbing/HVAC/service terminology and processes High school diploma or equivalent and at least one year of relevant experience