Remote HVAC Customer Service Agent

A company is looking for a ServiceTitan CSR Expert for HVAC/Plumbing, working nights and weekends remotely. Key Responsibilities Manage after-hours and weekend operations, including answering phones and scheduling service appointments Coordinate and dispatch technicians for service calls, installations, and repairs Serve as the main point of contact for customer inquiries and maintain accurate client records Required Qualifications Experience in scheduling or dispatching Experience in plumbing, HVAC, or electrical services is a plus ServiceTitan experience of 1 year or more Proficiency in Google Suite and Slack High school diploma or equivalent

Mar 18, 2025 - 01:56

A company is looking for a ServiceTitan CSR Expert for HVAC/Plumbing, working nights and weekends remotely. Key Responsibilities Manage after-hours and weekend operations, including answering phones and scheduling service appointments Coordinate and dispatch technicians for service calls, installations, and repairs Serve as the main point of contact for customer inquiries and maintain accurate client records Required Qualifications Experience in scheduling or dispatching Experience in plumbing, HVAC, or electrical services is a plus ServiceTitan experience of 1 year or more Proficiency in Google Suite and Slack High school diploma or equivalent