Remote Service Dispatcher

A company is looking for a ServiceTitan Experienced Customer Service Representative (CSR) for a fully remote position. Key Responsibilities Oversee day-to-day office operations, including managing service appointments and correspondence Coordinate and dispatch technicians for service calls, installations, and repairs Ensure excellent customer service by addressing inquiries and resolving issues promptly Required Qualifications, Training, and Education Minimum of 1 year of experience in dispatching within a related industry (HVAC, plumbing, or electrical services) Proficiency in Google Suite, Slack, and dispatching software like ServiceTitan High school diploma or equivalent required Must be a resident of specific states including Florida, Georgia, and others listed Technical requirements include a desktop or laptop with specific capabilities and high-speed internet

Mar 18, 2025 - 01:56

A company is looking for a ServiceTitan Experienced Customer Service Representative (CSR) for a fully remote position. Key Responsibilities Oversee day-to-day office operations, including managing service appointments and correspondence Coordinate and dispatch technicians for service calls, installations, and repairs Ensure excellent customer service by addressing inquiries and resolving issues promptly Required Qualifications, Training, and Education Minimum of 1 year of experience in dispatching within a related industry (HVAC, plumbing, or electrical services) Proficiency in Google Suite, Slack, and dispatching software like ServiceTitan High school diploma or equivalent required Must be a resident of specific states including Florida, Georgia, and others listed Technical requirements include a desktop or laptop with specific capabilities and high-speed internet