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Remote HVAC/Plumbing Intake CSR
A company is looking for a 3 CST Remote HVAC/Plumbing Intake CSR. Key Responsibilities Oversee day-to-day office operations, including managing service appointments and correspondence Coordinate and dispatch technicians for service calls, installations, and repairs Ensure excellent customer service by addressing inquiries and resolving issues promptly Required Qualifications Experience in dispatching within the plumbing, HVAC, or electrical services industry Proficiency in Google Suite, Slack, and dispatching software like ServiceTitan Excellent time management skills with the ability to multitask and prioritize High school diploma or equivalent required Minimum of 1 year of relevant experience
A company is looking for a 3 CST Remote HVAC/Plumbing Intake CSR.
Key Responsibilities
Oversee day-to-day office operations, including managing service appointments and correspondence
Coordinate and dispatch technicians for service calls, installations, and repairs
Ensure excellent customer service by addressing inquiries and resolving issues promptly
Required Qualifications
Experience in dispatching within the plumbing, HVAC, or electrical services industry
Proficiency in Google Suite, Slack, and dispatching software like ServiceTitan
Excellent time management skills with the ability to multitask and prioritize
High school diploma or equivalent required
Minimum of 1 year of relevant experience