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Remote InRide Support Team Lead
A company is looking for an InRide Support Team Lead, Safe Ride Support. Key Responsibilities Co-lead a team of remote InRide Specialists to deliver exceptional community support Conduct weekly 1:1s with team members, managing metrics and providing feedback Own training and quality assurance, monitoring team performance and operational improvements Required Qualifications Experience managing a team and tracking performance metrics Basic Excel skills with a desire to learn data utilization for performance management Ability to maintain safety as a priority and remain calm under pressure Strong communication and interpersonal skills Open to feedback and adaptable to a fast-paced environment
A company is looking for an InRide Support Team Lead, Safe Ride Support.
Key Responsibilities
Co-lead a team of remote InRide Specialists to deliver exceptional community support
Conduct weekly 1:1s with team members, managing metrics and providing feedback
Own training and quality assurance, monitoring team performance and operational improvements
Required Qualifications
Experience managing a team and tracking performance metrics
Basic Excel skills with a desire to learn data utilization for performance management
Ability to maintain safety as a priority and remain calm under pressure
Strong communication and interpersonal skills
Open to feedback and adaptable to a fast-paced environment