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Remote Intake Specialist
A company is looking for an Intake Specialist to work remotely. Key Responsibilities Answer initial client calls and assess their needs for EAP services Complete EAP Intake Forms and input demographic information into the database Connect clients to appropriate resources and on-call counselors as needed Required Qualifications and Education Experience with IT applications and database systems Professional call center or scheduling experience is a plus Must have a reliable internet connection with specified bandwidth Experience with Microsoft Outlook and Office programs Strong commitment to customer service
A company is looking for an Intake Specialist to work remotely.
Key Responsibilities
Answer initial client calls and assess their needs for EAP services
Complete EAP Intake Forms and input demographic information into the database
Connect clients to appropriate resources and on-call counselors as needed
Required Qualifications and Education
Experience with IT applications and database systems
Professional call center or scheduling experience is a plus
Must have a reliable internet connection with specified bandwidth
Experience with Microsoft Outlook and Office programs
Strong commitment to customer service