Remote Intake Specialist
A company is looking for an Intake Specialist to work remotely. Key Responsibilities Answer initial client calls and assess their needs for EAP services Complete EAP Intake Forms and input demographic information into the database Connect clients to appropriate resources and on-call counselors as needed Required Qualifications and Education Experience with IT applications and database systems Professional call center or scheduling experience is a plus Must have a reliable internet connection with specified bandwidth Experience with Microsoft Outlook and Office programs Strong commitment to customer service
