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Retail Technical Support Representative
A company is looking for a Retail Technical Support Representative - Remote. Key Responsibilities Provide front line technical assistance for consumers regarding high speed internet services Troubleshoot and resolve technical problems in a fast-paced customer-facing environment Manage trouble ticket systems for user issues and ensure timely resolution of customer inquiries Required Qualifications Ability to work remotely in a virtual team environment 6 months of customer service experience preferred High School Graduate or GED Comfort with desktop computer systems and navigating Windows operating systems Ability to type at least 25 words per minute
A company is looking for a Retail Technical Support Representative - Remote.
Key Responsibilities
Provide front line technical assistance for consumers regarding high speed internet services
Troubleshoot and resolve technical problems in a fast-paced customer-facing environment
Manage trouble ticket systems for user issues and ensure timely resolution of customer inquiries
Required Qualifications
Ability to work remotely in a virtual team environment
6 months of customer service experience preferred
High School Graduate or GED
Comfort with desktop computer systems and navigating Windows operating systems
Ability to type at least 25 words per minute