Root Cause Analyst

A company is looking for a Root Cause Analyst - Customer Care. Key Responsibilities Build and maintain current and historical reporting of various data models Provide monthly formalized assessments of process improvement discoveries and trends Perform or assign root cause analysis assignments based on data-driven insights Required Qualifications Minimum of 3 years' relevant work experience in root cause analysis, data analysis, or business intelligence Experience in uncovering the root cause for enterprise-level issues Working knowledge of Lean Six-Sigma best practices Proficiency with Microsoft Office suite, particularly SharePoint, Visio, Excel, Access, and PowerPoint Bachelor's degree in Business or related field preferred

Jun 20, 2025 - 15:30

A company is looking for a Root Cause Analyst - Customer Care. Key Responsibilities Build and maintain current and historical reporting of various data models Provide monthly formalized assessments of process improvement discoveries and trends Perform or assign root cause analysis assignments based on data-driven insights Required Qualifications Minimum of 3 years' relevant work experience in root cause analysis, data analysis, or business intelligence Experience in uncovering the root cause for enterprise-level issues Working knowledge of Lean Six-Sigma best practices Proficiency with Microsoft Office suite, particularly SharePoint, Visio, Excel, Access, and PowerPoint Bachelor's degree in Business or related field preferred