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SaaS Account Manager
A company is looking for a SaaS Account Manager to ensure customer success and drive platform adoption. Key Responsibilities: Drive customer adoption and retention through data analysis and proactive engagement Identify upsell and cross-sell opportunities to enhance revenue while managing a sales quota Collaborate with cross-functional teams to communicate customer needs and improve service delivery Qualifications: 2+ years in a SaaS account management, customer support, or customer success role Experience with WMS Systems or Warehousing Proven track record in customer retention and growth Bachelor's Degree in Logistics, Business, Engineering, Communications, Philosophy, or a related field Ability to manage multiple customer accounts effectively
A company is looking for a SaaS Account Manager to ensure customer success and drive platform adoption.
Key Responsibilities:
Drive customer adoption and retention through data analysis and proactive engagement
Identify upsell and cross-sell opportunities to enhance revenue while managing a sales quota
Collaborate with cross-functional teams to communicate customer needs and improve service delivery
Qualifications:
2+ years in a SaaS account management, customer support, or customer success role
Experience with WMS Systems or Warehousing
Proven track record in customer retention and growth
Bachelor's Degree in Logistics, Business, Engineering, Communications, Philosophy, or a related field
Ability to manage multiple customer accounts effectively