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Salesforce Service Cloud Architect
A company is looking for a Solution Architect - Service Cloud Voice (Salesforce). Key Responsibilities Participate in client meetings, including requirement sessions and user acceptance testing Evaluate business processes and identify enhancement opportunities Translate business requirements into functional specifications and complete configuration within Salesforce Required Qualifications 2-4+ years of consulting experience within the Salesforce Partner or AWS ecosystems 2+ years of hands-on configuration experience with Service Cloud Voice Practical exposure to Agile methodology and user story writing Strong skills in data analysis and dashboard creation Highly preferred certifications include Salesforce Administrator and Service Cloud Voice Accreditation
A company is looking for a Solution Architect - Service Cloud Voice (Salesforce).
Key Responsibilities
Participate in client meetings, including requirement sessions and user acceptance testing
Evaluate business processes and identify enhancement opportunities
Translate business requirements into functional specifications and complete configuration within Salesforce
Required Qualifications
2-4+ years of consulting experience within the Salesforce Partner or AWS ecosystems
2+ years of hands-on configuration experience with Service Cloud Voice
Practical exposure to Agile methodology and user story writing
Strong skills in data analysis and dashboard creation
Highly preferred certifications include Salesforce Administrator and Service Cloud Voice Accreditation
